Returns & Refund Policy

Our Commitment

Your satisfaction matters to us. If you're not happy with your purchase, we're here to make it right.

Return Window

We accept return requests within 30 days of the delivery date. Items must be unused, unwashed, and in their original condition.

How to Request a Return

Email us at support@mayga.store with your order number and reason for the return.
We will respond within 2 business days with return instructions.
Once we receive and inspect the returned item, your refund will be processed.

Refunds

Approved refunds are issued to your original payment method within 5–10 business days after we receive the returned item. You will receive a confirmation email once the refund is processed.

Damaged or Wrong Items

If you received a damaged, defective, or incorrect item, please contact us immediately at support@mayga.store with a photo of the item. We will send a replacement or issue a full refund at no cost to you — no return required.

Non-Returnable Items

Items that have been worn, washed, or altered
Items returned after the 30-day window
Gift cards

Return Shipping Costs

Customers are responsible for return shipping costs unless the item was damaged or incorrect. We recommend using a trackable shipping method for your return.