Refund Policy

Last updated: September 12, 2026

Mayga offers a 60-day satisfaction guarantee on eligible purchases. If you are not satisfied with your order, contact us within 60 days of delivery at support@mayga.store to request a return.

Return eligibility

To qualify for a return, the product must be returned with all included parts and accessories. Reasonable use to evaluate the product is allowed under our satisfaction guarantee. Products that are intentionally damaged, altered, or missing major components may not qualify for a full refund.

How to start a return

Email support@mayga.store with your order number and the reason for the return. We will provide return instructions and the return address. Do not send a return without receiving instructions first.

Return shipping

For satisfaction-based returns, the customer is responsible for return shipping. If the item arrived damaged, defective, or incorrect, Mayga will cover reasonable return shipping costs or provide another appropriate resolution.

Refund timeline

After the returned item is received and inspected, approved refunds are issued to the original payment method within 5 business days. Your bank or card provider may take additional time, typically up to 10 business days, to post the refund.

Damaged, defective, or incorrect items

Contact us as soon as possible after delivery with your order number and clear photos of the issue. We will review the claim and provide a replacement, refund, or return instructions as appropriate.

Contact

Mayga
732 Elm St
Kearny, NJ 07032
United States
support@mayga.store